Refund and Returns Policy

Last Updated

June 15, 2026

Return Window

You may request a return within 30 days of delivery. To be eligible for a return, the item should be:

• Unused or lightly inspected only
• In its original condition
• In original packaging where possible
• Returned with all included accessories, tags, manuals, or parts

Non-Returnable Items

Some items may not be eligible for return, including:

• Used sporting goods with visible wear
• Items damaged by misuse, improper care, or normal wear
• Final sale or clearance items when marked as non-returnable
• Gift cards or downloadable products, if offered

How To Request A Return

Email [email protected] with your order number, item name, reason for return, and photos if the item is damaged or incorrect. We will review your request and provide next steps if the return is approved.

Refunds

After we receive and inspect an approved return, we will notify you about the refund status. Approved refunds are issued to the original payment method. Processing times may vary by payment provider.

Damaged Or Incorrect Items

If your item arrives damaged or does not match your order, contact us as soon as possible with photos of the item, packaging, and order details.

Contact Us

For return or refund assistance, email [email protected] or call +86 190 7466 9513.