Shipping Policy

Last Updated

June 15, 2026

Order Processing

Orders are typically processed within 1-3 business days after payment is confirmed. Processing times may be longer during holidays, sales events, or high-volume periods.

After your order ships, you may receive a confirmation email with tracking information if tracking is available for your shipment.

Shipping Destinations

Kunvos currently supports customers in key English-speaking markets, including:

• ES
• IT
• UK
• FR
• PT

Shipping Times

Estimated delivery times vary based on product availability, carrier performance, destination country, customs processing, and local delivery conditions. Delivery estimates are not guaranteed unless a specific guaranteed service is offered at checkout.

Shipping Costs

Shipping costs, if applicable, are shown during checkout before payment. Costs may vary by order value, destination, item size, and available shipping method.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, VAT, or local fees. These charges are the responsibility of the customer unless clearly stated otherwise at checkout.

Order Issues

If your package is delayed, missing, or arrives damaged, contact [email protected] with your order number and relevant details so we can review the issue.